Return Policy

Return Policy
Big Black Wic hopes you love your new candle! If for any reason you are not completely satisfied with your candle we are happy to offer a refund within thirty (30) days of your receipt of goods provided they are in their original and unused condition.

Final Sale items are not eligible for refunds, returns or exchanges unless the product was damaged during shipment. 

For return inquiries please email returns@bigblackwic.com with your order number and a brief description of the issue and we’ll get you squared away in no time.

Shipping
To return your product, you should mail your product to: Big Black Wic, C/O Elijah Li; 106 W32nd Street New York, NY 10001, United States

Undeliverable Packages

Occasionally packages are returned to Big Black Wic as undeliverable. When the carrier returns an undeliverable package to us, you will be issued a full refund minus shipping and applicable taxes.