We would love to hear from you:
Custom Candles
Whether you're looking to set the romantic mood for your wedding, add a touch of elegance to your party, or surprise and delight your guests with one-of-a-kind grab bag gifts, we've got you covered. Our team is dedicated to ensuring that your custom candles are made to your exact specifications and delivered right on time.
Light up your special moments with our handcrafted, bespoke candles. Discover the magic of scent and design with Big Black Wic β’. Let's create something extraordinary together!
For more information please fill out the contact form below and we will get back to you.
Custom Candles
Whether you're looking to set the romantic mood for your wedding, add a touch of elegance to your party, or surprise and delight your guests with one-of-a-kind grab bag gifts, we've got you covered. Our team is dedicated to ensuring that your custom candles are made to your exact specifications and delivered right on time.
Light up your special moments with our handcrafted, bespoke candles. Discover the magic of scent and design with Big Black Wic β’. Let's create something extraordinary together!
For more information please fill out the contact form belowΒ including some general information about the quantity you are looking for as well as the time frame you need them byΒ we will get back to you.
Whole Sale
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
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Wholesale Interest
Custom Event
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
Custom Events
Complete the form, and we will contact you as soon as possible for more in-depth information.
We can't wait to pourΒ it out with you all!
Become an Affiliate
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
Become an Affiliate
Big Black Wicβ’. is thrilled to announce our new candleΒ affiliate program!Β Sharing your love for our fragrant, handcrafted pure soy candles can now earn you a commission on every sale.Β Β
Β This program is perfect for home decor fans, bloggers, influencers and anyone who is a candle enthusiast.Β Everyone is welcome to apply for the program and start earning today.Β And the best part?Β There is absolutelyΒ no membership fee or cost to join!Β You can also feel confident that while earning a side income you will also helping to spread the word about a small, family owned business with a top quality, handcrafted product.Β Β
We decided to go big and offer a fullΒ 7%!Β With this generous commission you have the opportunity to make significant income, especially if you have a strong audience that know, like and trust you.Β Β
If interested,Β Please include how you plan to share Big Black Wicβ’ as an Affiliate in the βmessageβ section of the form below.Β
Return Policy
Return Policy
Big Black Wicβ’ hopes you love your new candle! If for any reason you are not completely satisfied with your candle we are happy to offer a refund within thirty (30) days of your receipt of goods provided they are in their original and unused condition.
Final Sale:
Final Sale items are not eligible for refunds, returns or exchanges unless the product was damaged during shipment.Β
Return Address:
For return inquiries please email connect@bigblackwic.com with your order number and a brief description of the issue and weβll get you squared away in no time.
Shipping:
To return your product, you should mail your product to: Big Black Wic, C/O Elijah Li;Β 106 W32nd StreetΒ New York, NY 10001, United States
Undeliverable Packages:
Occasionally packages are returned to Big Black WicΒ as undeliverable. When the carrier returns an undeliverable package to us, you will be issued a full refund minus shipping and applicable taxes.Β
Candle Care
We want you to enjoy your candle for as long as possible! Here's how to keep your candle in tip-top shape in four easy steps.
Step 1
Trim the wick to 1/4" as this will help the candle burn more evenly and prevent sooting and smoking. It will also keep the flame at a proper level making your candle last longer.
Step 2
When you burn the candle, let the wax pool reach all of the sides before you blow it out.Β This prevents wax from building up on the sides which causes what is known as "tunneling".Β This is especially important for the first burn.Β
Step 3
Don't burn the candle for more than four hours at a time.Β After four hours the flame can become too big which can cause smoking, sooting and the glass jar may become too hot and crack.Β Β
Step 4
This isn't so much of a step but a general rule when burning candles. Always burn the candle on an even, non-flammable surface and away from anything flammable. Make sure it it out of reach of children and pets.
Following these steps will ensure your candle lasts as long as possible.Β Enjoy the burn!Β
We would love to hear from you.
Once you've checked out some of our FAQ, please take the time to fill In the form below. We'd love to support you.